Are you looking to find out what your customers think of your restaurant? There are several restaurant review sites that can help you monitor customer feedback. Google My Business, Yelp, Facebook, Zagat, Zomato, The Infatuation, and Gayot are some of the most popular and relevant review sites that you should be aware of. Listing on Google My Business is free, so all restaurants should make sure they're listed here. This will allow you to appear in Google Maps restaurant searches and make it easier for customers to find you.
Yelp is one of the best-known review sites online and dominates search rankings. It is estimated to receive more than 178 million unique users each month, so there is enormous potential for customers to find your restaurant business on this review website. A Harvard Business School study found that even a one-star increase in Yelp ratings could increase revenues by 5-9%, especially for independent restaurants rather than chains. Facebook is also a great website for a social media marketing strategy, as well as social ads.
Facebook advertising can help you reach a large, targeted audience with good practices. In recent years, Facebook has polished and improved its review features, making it easy for users to rate their favorite restaurants or find new ones to visit. Zagat is one of the oldest and best-known restaurant rating and review websites. The Infatuation is owned by Zagat, so they show similar ratings and create restaurant guides.
Zomato, formerly known as Urbanspoon, is another popular and frequently visited restaurant review site. Customers can also make reservations through Zomato once they have found a restaurant. Gayot, named after a famous French food critic, is another restaurant review publication that has been around for 50 years. When claiming your ad on restaurant review sites that are important to your business, be sure to follow these simple tips and tricks to protect your brand reputation and deliver better customer experiences. Even if you don't claim your restaurant on these review sites, the information will be available to customers in any way. We have made a list of the restaurant review sites you should know about, along with information on how to claim your business profile or listing on each of the sites.
Claiming your business profile or listing on these sites can help you monitor customer feedback and protect your brand reputation.